Contact Us

Last updated: May 30, 2026

How to Reach Us

We offer two ways to contact our support team. Both are handled by our internal team.

Email Support

• Address: info@mikassasell.com
• Response time: Within 1 business day
• Best for: return requests, order questions, shipping inquiries

Phone Support

• Number: +1 623-261-8603
• Hours: Monday–Friday, 9:00 AM – 6:00 PM (Mountain Time)
• Best for: urgent matters or if you prefer speaking directly with someone

Business Hours

Monday–Friday: 9:00 AM – 6:00 PM MT

Saturday–Sunday: Closed

US federal holidays: Closed

Orders placed outside of business hours are processed on the next business day.

Business & Return Address

9721 W Riverside Ave, Tolleson, AZ 85353, United States

Please contact us before sending a return, unless the return is for a quality issue covered under our Return Policy.

What to Include When Contacting Us

• Your full name
• Order number (if applicable)
• Brief description of your issue

For Return Label Requests

Use email subject line: “RETURN LABEL REQUEST – [Your Order Number]”

Our Response Commitment

• Email: We reply to every inquiry. If you don't hear back within 2 business days, please check your spam folder or call us.
• Phone: If we are unable to answer immediately, please leave a voicemail with your name and callback number. We return calls the same business day.